[
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 0,
    "timestamp": "0:07",
    "timestamp_sec": 7,
    "title": "Creating Accounts via REST API Subscriptions",
    "summary": "Subscription directories are created when users first log in or when files are pushed/pulled. Manual filesystem operations should be avoided. Publish to account operations automatically create target folders unless explicitly disabled.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 1,
    "timestamp": "4:42",
    "timestamp_sec": 282,
    "title": "External Scripts for File Validation and Quarantine",
    "summary": "External scripts (Bash/Python) can perform sanity checks on outbound files with yes/no decision logic. Return codes (0=success, non-zero=failure) control routing. Failed files can be discarded by deletion from sandbox or routed conditionally. Process-only-result-from-preceding-step checkbox prevents empty file processing.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 2,
    "timestamp": "7:12",
    "timestamp_sec": 432,
    "title": "Sandbox Lifecycle and File Handling in Routes",
    "summary": "Sandboxes are destroyed immediately after route completion. Files can be deleted within scripts to prevent downstream processing. Step-level condition checks based on preceding step exit status prevent processing of bad files.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 3,
    "timestamp": "9:54",
    "timestamp_sec": 594,
    "title": "File Movement in Scripts vs Routing Steps",
    "summary": "File movement via scripts adds invisible overhead and performance cost. Recommended: use routing steps (publish to account, send to server) with conditional success/failure branches for transparency, auditability, and reporting.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 4,
    "timestamp": "14:02",
    "timestamp_sec": 842,
    "title": "Ad Hoc File Transfer with Account Templates",
    "summary": "Ad hoc file sharing uses account templates with LDAP authentication. Rotating pool of 5 templates is acceptable. File-sharing ad hoc creates dynamic links to centralized base folder; ad hoc mailbox and package folder settings apply only to message-based ad hoc, not file sharing.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 5,
    "timestamp": "16:42",
    "timestamp_sec": 1002,
    "title": "Ad Hoc Base Folder and Link Architecture",
    "summary": "Ad hoc files store in centralized base folder with user-specific links created on-the-fly. Unlike regular subscriptions where files go into user folders, ad hoc provides single package with multiple access points. Package folder settings irrelevant for file-sharing use case.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 6,
    "timestamp": "21:17",
    "timestamp_sec": 1277,
    "title": "Protocol Batch Size Error and Database Tuning",
    "summary": "Batch size default 100 controls protocol command writes. Increase to 150 if error occurs daily on standard cluster; enterprise clusters tolerate higher values. Batch-size tuning affects database write performance under load.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 7,
    "timestamp": "23:40",
    "timestamp_sec": 1420,
    "title": "File Retention Period Integer Validation Error",
    "summary": "Misconfiguration warning in file maintenance application: retention period must be integer. Check server configuration and account-level overrides for typos, commas, or dots. Error does not prevent operation (defaults to no cleanup with -1).",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 8,
    "timestamp": "28:47",
    "timestamp_sec": 1727,
    "title": "Storage Quota Limitations and Monitoring Alternatives",
    "summary": "No built-in folder size limit exists due to multithreaded architecture. Feature under consideration for future release. Alternative: OS-level monitoring or Sentinel correlation rules with alerts at thresholds, followed by account disable if quota exceeded.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 9,
    "timestamp": "31:37",
    "timestamp_sec": 1897,
    "title": "Transfer Log Partitioning and Maintenance Schedule",
    "summary": "Partition days to prebuild creates daily partitions for transfer log retention. Always run maintenance daily as recommended. Non-daily schedules affect partition-dropping behavior differently than daily runs.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 10,
    "timestamp": "36:40",
    "timestamp_sec": 2200,
    "title": "Folder Access Restriction via ACLs and File Restrictions",
    "summary": "No UI control to hide folders from directory listings; authorization plugin required for custom visibility. Use access file directory restriction (DENY) to prevent upload/download/open. SSH clients ignore hidden dot-prefix folders by default for less-technical users.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 11,
    "timestamp": "39:35",
    "timestamp_sec": 2375,
    "title": "Subscription Upload Restriction Placement and Strategy",
    "summary": "Restrict uploads to specific folders rather than entire filesystem access when possible. Upload restrictions are cleaner than directory access denial which returns access-denied errors to users. Combine restrictions with dot-prefix naming convention for dual visibility control.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 12,
    "timestamp": "43:01",
    "timestamp_sec": 2581,
    "title": "Pull Failure Notifications via Conditional Routing",
    "summary": "Configure notifications for pull connection failures in subscription advanced routing. Separate success/failure routes with conditional triggers: pull with transfer status failure. Create new routing package route triggered on failure, add mail notification step, reorder with first-matching policy.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 13,
    "timestamp": "46:09",
    "timestamp_sec": 2769,
    "title": "Pull Empty File Handling and Post-Download Notifications",
    "summary": "Uncheck 'no files found sends to routing' when empty pulls are expected. Use 'on failure' checkbox to trigger routing only on connection failures. Post-download notifications fire when users download files, useful for publish-to-account acknowledgment workflows.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "981433083",
    "video_url": "https://vimeo.com/981433083",
    "chapter_index": 14,
    "timestamp": "50:32",
    "timestamp_sec": 3032,
    "title": "Route Ordering and Conditional Triggering Best Practices",
    "summary": "Use conditional route expressions (transfer status = success/failure) instead of step-level proceed settings. First-matching policy prevents error-path processing on positive routes. Conditional logic at route level provides transparency, auditability, and reporting visibility vs invisible script-level file moves.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  }
]