[
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 0,
    "timestamp": "0:26",
    "timestamp_sec": 26,
    "title": "Directory Structure Service Enabled Configuration",
    "summary": "The Directory Structure Service Enabled parameter caches subscription folder information at login instead of rechecking all folders every time. First login takes same time as before; subsequent logins are faster. Enable for accounts that log in frequently with many subscriptions.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 1,
    "timestamp": "3:38",
    "timestamp_sec": 218,
    "title": "HTTP vs SSH Folder Checking Behavior",
    "summary": "SSH only checks the current folder where files are placed. HTTP loads the entire directory structure on login. Directory Structure Service caching is more impactful for HTTP deployments.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 2,
    "timestamp": "5:46",
    "timestamp_sec": 346,
    "title": "Scheduled SSH Transfer Configuration Recommendations",
    "summary": "Enable Directory Structure Service for accounts with many subscriptions regardless of protocol, as it applies to both login and pull operations. Check folder existence during pulls affects performance.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 3,
    "timestamp": "9:47",
    "timestamp_sec": 587,
    "title": "Cluster Failover Issue After OS Patching",
    "summary": "Secondary server self-declares as primary during cluster startup, likely caused by networking delay after OS patch. Solution: shut down both servers, start primary, wait for 'become primary' log entry, then start secondary.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 4,
    "timestamp": "14:27",
    "timestamp_sec": 867,
    "title": "Cluster Patching Order: Primary vs Secondary",
    "summary": "Patch order doesn't matter functionally. Recommendation: shut down entire cluster, patch primary first while it's the only server, then patch secondary. Avoids flip-flop where secondary becomes primary and transfers tracked on different table.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 5,
    "timestamp": "18:39",
    "timestamp_sec": 1119,
    "title": "Windows Automatic Service Startup Ordering",
    "summary": "Windows automatic services start too fast without proper ordering. Database must start before transaction manager. Recommendation: disable automatic startup and create separate service that runs 'start all' late in boot sequence to allow networking services to stabilize.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 6,
    "timestamp": "21:32",
    "timestamp_sec": 1292,
    "title": "Stop All Command Java Process Cleanup",
    "summary": "In 5.5 releases, 'stop all' stops all processes including Java instances from ST folders. If Java process remains after stop all, startup had a problem and process disconnected. In old releases, schedulers required manual killing; this is fixed in 5.5.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 7,
    "timestamp": "24:03",
    "timestamp_sec": 1443,
    "title": "VIP Failover Configuration and Port Monitoring Loss",
    "summary": "In 5.5, TM communication direction reversed; listener disappeared, removing easy VIP port-monitoring capability that existed in 5.0.1. Recommendation: run scheduler checking cluster status and controlling unused protocol port for failover detection instead.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 8,
    "timestamp": "28:06",
    "timestamp_sec": 1686,
    "title": "Active-Active Cluster Architecture vs VIP Limitations",
    "summary": "ST in active-active mode has both nodes accepting inbound and processing outbound. Primary handles 60-80% of jobs; secondary handles 30-40%. VIP in failover mode limits to one server receiving inbound traffic, overloading primary. Load balancer with weighted distribution recommended.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 9,
    "timestamp": "31:46",
    "timestamp_sec": 1906,
    "title": "Secondary Server as Primary Inbound Destination",
    "summary": "In active-active cluster with VIP, consider routing inbound to secondary (slower server) and outbound to primary. Prevents overloading primary with both server-side jobs and client inbound connections. Requires marking secondary as primary in VIP terms for failover.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 10,
    "timestamp": "35:04",
    "timestamp_sec": 2104,
    "title": "Cluster Failover Detection Workaround",
    "summary": "Create scheduler service checking who is primary every 2-5 minutes. If not primary, shut down unused protocol port (e.g., PECID, AS2). VIP detects port down and switches traffic. Provides semi-automatic failover with minutes of downtime instead of requiring manual intervention.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 11,
    "timestamp": "40:04",
    "timestamp_sec": 2404,
    "title": "Primary Cluster Node Detection Methods",
    "summary": "Multiple methods to detect primary status: check 'become primary' log entry, monitor temp folder sentinel file, use API call, or attempt SSH/HTTP login. Log entry provides most reliable detection mechanism for scripts.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 12,
    "timestamp": "43:20",
    "timestamp_sec": 2600,
    "title": "FTP ASCII Mode Line Terminator Transcoding",
    "summary": "ASCII mode tells receiving server to strip line terminators and apply its own format. Windows CRLF converts to Unix LF; opposite occurs Unix to Windows. Receiving server handles conversion, not sender. Binary mode preserves file as-is.",
    "transcript": "",
    "is_demo": true,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 13,
    "timestamp": "46:06",
    "timestamp_sec": 2766,
    "title": "AutoDetect vs ASCII Mode File Transfer",
    "summary": "AutoDetect uses MIME types from OS level to determine transfer mode. Text files treated as ASCII; binary files transferred as binary. ASCII mode behavior should match AutoDetect for text files. If inconsistent, open support ticket.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 14,
    "timestamp": "52:22",
    "timestamp_sec": 3142,
    "title": "Tracking Table File Mode Verification",
    "summary": "Tracking table shows actual transfer mode used (ASCII or binary). Verify correct mode was applied by checking outbound tracking entry. If mismatch with expected mode, indicates a bug.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  },
  {
    "video_id": "754694580",
    "video_url": "https://vimeo.com/754694580",
    "chapter_index": 15,
    "timestamp": "54:02",
    "timestamp_sec": 3242,
    "title": "ASCII Mode Configuration Behavior",
    "summary": "Setting transfer site to ASCII mode forces all files through that site to use ASCII connection regardless of file type. Does not modify file contents; sets protocol connection mode informing receiving server how to handle line terminators. Safe to enable for text-only sites.",
    "transcript": "",
    "is_demo": false,
    "frame_description": null,
    "source": "ask-annie",
    "series": "ST Best Practices Q&A"
  }
]