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Conan Scott
2026-03-24 21:37:41 +11:00
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[
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 0,
"timestamp": "3:31",
"timestamp_sec": 211,
"title": "SFTP File Rename on Delivery Conditional to Existence",
"summary": "SFTP does not allow proactive server-side checks before pushing files. Pull from partner step cannot integrate into same flow without disconnecting routes. Solution requires daisy-chaining multiple routes, making implementation complex. Recommendation: negotiate with partner to standardize naming or add timestamp.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 1,
"timestamp": "10:08",
"timestamp_sec": 608,
"title": "SFTP Connection Packet Size Mismatch Error",
"summary": "Packet size violation errors indicate buffer/block size mismatches \u2014 adjust SFTP block size in transfer settings. If connection test fails even on edge, likely OpenSSH vs Maverick RFC compliance issue. ST is RFC-strict; some servers use non-compliant features. Test directly from edge via SSH first to diagnose.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 2,
"timestamp": "19:31",
"timestamp_sec": 1171,
"title": "Finding Certificates Attached to Permanent Settings",
"summary": "No simple UI method exists. Search server configuration with certificate name to find all references. Admin certificate is always called 'admin'; MDN must be called 'MDN' for disposition notifications. XML export reveals all certificate usages in transfer sites and steps.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 3,
"timestamp": "21:40",
"timestamp_sec": 1300,
"title": "Minimum Certificate Requirements and Replacement",
"summary": "Minimum: one admin certificate. With edges: at least two (admin + one for edge-server communication). Replace certificates in-place to auto-update everywhere; keep the name unchanged. Certificate changes on edges must also be updated on edge servers or functionality breaks.",
"transcript": "",
"is_demo": true,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 4,
"timestamp": "25:06",
"timestamp_sec": 1506,
"title": "Transfer Stuck in Canceled State After Upgrade",
"summary": "Observed after February patch 32.04. Check event queue for lingering canceled transfers \u2014 indicates corrupted tracking table record or event still in queue. Verify previous update did not fail without rollback, then contact support with event queue details for database-level diagnosis.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 5,
"timestamp": "29:46",
"timestamp_sec": 1786,
"title": "Authentication: Password vs SSH Key Security",
"summary": "SSH keys always more secure than passwords. ST supports dual authentication (key + password). Set listener to 'optional' for password; set client certificate to 'optional' to allow either key or password fallback. Multiple listeners on different ports enable different auth requirements per entry point.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 6,
"timestamp": "34:30",
"timestamp_sec": 2070,
"title": "Database Partition Strategy for Enterprise Clusters",
"summary": "Partitions are date-based in the tracking table. Prebuild 10-14 day partitions to avoid creation delays at midnight when switching dates. Partition creation happens on first write after midnight; if not prebuilt, system pauses for creation. Avoid scheduled maintenance at midnight due to high system load.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 7,
"timestamp": "40:16",
"timestamp_sec": 2416,
"title": "Upgrade Paths and Backward Compatibility Issues",
"summary": "Large version jumps encounter cipher/algorithm retirement. Security is tightened; older customers may face connectivity loss (~10%). Max 12-month direct upgrades supported (e.g., Feb 2022 \u2192 Jan 2023 \u2192 Dec 2023, two hops required). Read release notes for retired ciphers. In-place updates preserve configurations.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 8,
"timestamp": "43:36",
"timestamp_sec": 2616,
"title": "Transfer Site Cipher Defaults After Upgrade",
"summary": "Transfer sites with custom cipher lists retain those settings. Sites saved empty inherit server defaults, which change on upgrade \u2014 empty-cipher sites may fail to connect after upgrade. Fix by re-saving the site to apply new defaults. Monitor push/pull connectivity issues post-upgrade.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 9,
"timestamp": "47:44",
"timestamp_sec": 2864,
"title": "OS Upgrade from RHEL 7 to RHEL 9",
"summary": "Do not attempt in-place upgrade between RHEL 7 and 9. All cluster nodes must run same RHEL version. Build new environment on target RHEL, migrate configurations. Plugins are OS-agnostic; custom components require OS-level dependency review from original builders.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 10,
"timestamp": "50:00",
"timestamp_sec": 3000,
"title": "DR Passive Environment Setup with Shared Database",
"summary": "Official procedure: install DR cluster as separate independent cluster against own database following documentation exactly. After complete installation, repoint to shared read-only replica database and replicated file system at final step. Gluster supported for home folders only.",
"transcript": "",
"is_demo": true,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
},
{
"video_id": "961596767",
"video_url": "https://vimeo.com/961596767",
"chapter_index": 11,
"timestamp": "52:28",
"timestamp_sec": 3148,
"title": "DR Update Procedure with Read-Only Database",
"summary": "Two parameters prevent issues: skip database update (replica updates automatically with production), skip service start (read-only prevents startup). Use command-line installer flags (DST_DB_update, start_services parameters). Do not break replication during update unless documented as required.",
"transcript": "",
"is_demo": false,
"frame_description": null,
"source": "ask-annie",
"series": "ST Best Practices Q&A"
}
]